Welcome to Building Inner Strength. We’re thrilled to have you here! This Shipping Policy provides details on how we process, ship, and deliver orders of our book, “Building Inner Strength: A Guide to Mental Health for Teenagers.”
By placing an order with us, you agree to the terms outlined in this policy.
Order Processing Time
All orders are processed within [3 – 10] business days (Monday to Friday, excluding holidays) after receiving payment confirmation. We strive to fulfill orders as promptly as possible.
Shipping Rates and Delivery Times
Domestic Shipping (Within India)
- Standard Shipping: [10] business days
- Express Shipping: [7] business days
International Shipping
Please note that currently, we are not doing international shipping. We will update you about the change if any, accordingly on 1 Jan 2024.
Shipping Partners
We partner with reputable carriers to ensure the safe and timely delivery of your order. Our primary shipping partners include DTDC and Delhivery.
Shipping Confirmation and Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number. You can track the status of your shipment through the carrier’s website using this tracking number.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier directly using the provided tracking information.
Address Changes
If you need to make changes to your shipping address after your order has been placed, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee changes can be made after the order has been processed.
Shipping Restrictions
Please be aware that there may be certain restrictions on shipping our book to specific regions. If you are unsure about whether we can ship to your location, please contact us prior to placing your order.
Returns Due to Shipping Issues
If your order is returned to us due to an incorrect or incomplete address provided by the customer, or if it is refused or unclaimed, we will contact you to arrange for reshipment. Additional shipping fees may apply.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us at https://buildinginnerstrength.org/index.php/contact-us/ .
Thank you for choosing Building Inner Strength for your growth. We appreciate your trust and support.